Amazon delivery driver crashes into teen's 'beloved' Audi A1

Moment Amazon delivery driver crashes into teenager’s ‘beloved’ Audi A1 causing £1,000 worth of damage before delivering a package and driving away is caught on neighbour’s CCTV

• Chelsea Garner’s Audi A1 was reversed into by an Amazon driver in Manchester
• Crash caused £1k of damage to the 19-year-old’s ‘beloved’ car last Wednesday
• But Amazon offered her a £100 gift voucher said the matter is being investigated

This is the moment an Amazon driver crashed into a parked car, causing £1,000 worth of damage-and then nonchalantly delivered a parcel before driving away.

Chelsea Garner, 19, was left heartbroken after seeing the damage to her ‘beloved’ Audi A1 which was captured on a neighbour’s CCTV camera outside her home in Northern Moor, Manchester.

In the footage, the van can be seen reversing into a dead-end avenue where Ms Garner lives with her parents and then banging forcefully into the rear of her blue Audi, which she only bought last year for £6,000 after working seven days a week to save the money.

The driver then jumps out of the van, jogs to a neighbouring house to deliver a parcel and then hops back in her vehicle before making off.

After being alerted to the crash last Wednesday evening, Ms Garner obtained the tracking number of the parcel which showed that it had been delivered by Amazon.

Chelsea Garner (pictured), 19, was left heartbroken after seeing the damage to her ‘beloved’ Audi A1 which was captured on a neighbour’s CCTV camera outside her home in Northern Moor, Manchester last Wednesday

 ‘I only passed my test last September and the Audi is my baby, my pride and joy,’ said Chelsea

A local garage has estimated the damaged to the car at £1,000

She then contacted the company asking for the van’s registration number so that the matter could be reported to police and demanded full compensation to get her car repaired, which a local garage has estimated at £1,000.

Amazon responded by offering her a £100 gift voucher and informed Ms Garner that they could not provide the vehicle details because the matter is now being investigated by them.

Amazon says the driver was working for one of its independent delivery providers and isn’t employed by the online retail giant directly.

Ms Garner, an estate agent, fumed: ‘I was heartbroken at seeing the damage to my car because it’s the first one I’ve bought with my own money. I worked two jobs to get it and Amazon’s offer is insulting.

‘I only passed my test last September and the Audi is my baby, my pride and joy. Amazon know who the driver is because they traced them from the tracking number but so far they’ve not taken any action. It’s appalling how they’ve handled this matter.’

She added: ‘I don’t understand why they can’t provide me with the details of the driver so that I can inform the police. I’m also demanding compensation and for the driver to be disciplined. This is a serious case of hit and run.’

The accident has broken a rear brake light and the car also needs a new tailgate, bumper and requires a respray to the damaged rear

‘I use my car a lot and this has really impacted my life. It’s just sitting in the drive, badly damaged through no fault of my own,’ Ms Garner cried

Ms Garner revealed that she is currently unable to drive her car because the accident has broken a rear brake light and it also needs a new tailgate, bumper and requires a respray to the damaged rear.

She cried: ‘I use my car a lot and this has really impacted my life. It’s just sitting in the drive, badly damaged through no fault of my own.

‘My insurance company have told me that if I get the car repaired without providing them with the details of who caused the crash then I will lose my no claims bonus and my premium will go up.’

In an email sent to Ms Garner last week, Amazon insisted that her case had been ‘escalated.’

It added: ‘As per Amazon procedure, we will be contacting the delivery service providers. We will be gathering their statement and the results of their investigation. Amazon allows them 3 business days to get back to us and so once this is on file we should have an update followed shortly by the outcome.’

A spokeswoman for the company initially said: ‘We are working closely with the delivery service provider to ensure this matter is resolved as quickly as possible.’

Amazon later added: ‘We have been in direct contact with the claimant to make things right.’

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