Bloke slams easyJet after he’s banned from flying for 10 years due to his name
A furious bloke has slammed easyJet after it banned him from flying on its planes for 10 years because of his name.
Keith Harris had been looking forward to his holiday to Alicante, Spain, for about a month, planning on flying out on May 25.
But just one day before he was due to fly out, easyJet sent him a shocking email, claiming that he had been banned from flying with them for 10 years “due to previous disruptive behaviour.”
Kieran, from Parkgate, Cheshire, told the Mirror: "My friend got an email at 6pm the night before the flight, saying they had this ten-year flight ban and I was just removed off the booking.
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"I was gutted. I couldn't quite get my head around it.
"I wasn't on the booking anymore, I didn't have a seat on the flight, and there was no point in me even going to the airport."
The trainee auditor says that the airline mixed him up with someone who has been causing him problems for ages, as they share a name and birthday.
He revealed he was targeted by the Met Police, who stormed into his house with bulletproof vests after they got the wrong Kieran Harris when they searched his name on their database.
"We've had this previously. It's this person who obviously has the same name and date of birth as me.
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"The police turned up at my family home last summer trying to question me. It was quite serious, but within five or ten minutes they knew that it wasn't me.”
Luckily, after easyJet requested a copy of his passport, he was allowed to enter the plane, though he was given just a few hours to get to the airport.
"It's incredibly stressful.
"This has made me less likely to want to fly with easyJet in the future. I definitely don't want to fly with easyJet again."
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An easyJet spokesperson said: "We are very sorry that Mr Harris was incorrectly advised he couldn't fly with us.
"We made this decision in good faith as Mr Harris shared the same name and date of birth and was flying from the same UK region as a passenger we'd previously banned for a serious offence onboard.
"As soon as Mr Harris contacted us we resolved the matter and while he flew as originally planned we understand the frustration this will have caused so our team are in touch with him and will offer a gesture of goodwill in light of his experience."
A spokesperson for the Metropolitan Police said: "This complaint did relate to police attending an address for a Kieran Harris and it appears to have been a mistaken identity, for which we have sent an apology in writing."
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