British Airways staff forced to serve KFC after major issue with inflight food and people are furious | The Sun
BRITISH Airways staff were forced to serve KFC after a major issue with the inflight food.
Some people were left furious after the airline giant was forced to place a huge order of chicken just before takeoff.
Holidaymakers were offered the greasy treat rather than the usual dreary sandwiches.
Catering carts had not been properly chilled so food scheduled to be handed out during a flight from the tiny Bahamas hub of Nassau to London was unusable.
Quick-thinking crew were then forced to buy several buckets of chicken to be shared in both economy and business class cabins of the Boeing 777 on Sunday.
Stocking up on KFC was the only solution to prevent passengers going hungry on the eight hour, 20 minutes flight.
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The service took off an hour late following the huge takeaway order.
Snaps and video showed BA staff using tongs to hand out fried chicken during Flight BA252.
BA said they could have delayed or cancelled the flight after the inflight food issue – but decided to plough on with the help of KFC.
But some passengers were fuming with the alternative.
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One person said: “BA had to serve KFC at Nassau giving some lucky passengers one piece of chicken.
"The container with the plane catering wasn’t chilled so all thrown away.”
However, some flyers said airplane food had never tasted so good – demanding BA serve up more finger-lickin’ dishes at 30,000ft.
A cheery traveller said: "The intense heat out there made the food unsafe and BA didn't want to chance the whole flight getting sick.
"This was their only option to ensure everyone stayed safe but didn't starve.
"Everyone also got a voucher to buy food on arrival. I think BA did the best they could, given the circumstances.”
Another added: “The same people moaning would be moaning even louder if they hadn't been provided any food.
"At least an alternative was provided in the circumstances and I'd imagine some further sort of compensation would have been doled out.”
Ben Murray joked: “KFC with no gravy? What kind of mentalists are running airlines these days.”
Passengers were offered refreshment vouchers in London as compensation for the disruption to usual service standards.
British Airways refused to get in a flap over the criticism.
A spokesperson told The Sun: “Our teams sprung into action and made sure our customers had something to eat.
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“We apologise to customers that their full meal service was not available and we had to wing it on this occasion.
"We're sorry if we ruffled any feathers.”
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