Major Optus outage affects millions of customers

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Optus users have been unable to make calls or use the internet on Wednesday morning due to a major nationwide outage.

The issue was first reported by users about 4am.

Optus is Australia’s second-largest telecommunications provider and has millions of customers.

A statement on the Optus website said the company was aware of the issue.

“Our engineers are currently investigating a network fault that is impacting Optus Mobile & Fixed customers in this area,” the statement said.

Meanwhile, Melbourne’s entire suburban train network has gone down due to a “communications outage”. It is unclear whether the issue is related.

“We are working to rectify this issue as soon as possible. Passengers should reconsider travel on the Metropolitan network and consider alternate travel arrangements until further notice,” Melbourne’s Metro Trains said.

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