Seething chippy owner brands complaining customers ‘chavs who don’t want to pay’
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The owner of a Brit chip shop has hit back at customers who complain about their food, calling them “chavs who don't want to pay”.
After a customer complained that the staff at the popular chippy were too young to “make a sensible business decision” and that the food was “disgusting” Mr Hussain, the owner of Seaway Fish and Chips in Cleethorpes, insisted that it was “only the odd person” that complained and that all of his produce was top quality.
A disgruntled customer complained: "Me, my wife and two of our children sat down and it was noticeable the minute we walked in that something wasn't right. The staff there clearly weren't of an age where they could make a sensible business decision if one needed to be made".
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"It was busy," the customer told Grimsby Live, "I get that. But the food was disgusting.
"We'd promised the kids a treat and they were starving – they hadn't eaten all day – so we ate it with the intention of mentioning it when we came to pay.
"But then it quickly became apparent that the table next to us were going berserk at the quality of their meals, as were I think, two other tables. And there were only about six tables in the restaurant."
He claimed: "One by one, everyone said, 'We need to speak to someone and address this and have a chat with the manager'. But he point blank refused to engage in conversation with any of the customers.
The unhappy customer's claims were put to Seaway manager, Mr Hussain, who fumed: "It's just chavvy people that come in here and they don't want to pay for their food. They've eaten it all and then they say, 'Oh, it was cold, it was this, it was that'. Yet they've finished all their food. It's only the odd person who doesn't want to pay for their food.
"So these people who are putting up all the bad reviews – it's a really busy restaurant and the food is always fresh. We buy fish in fresh every day. The potatoes are peeled every day.
"So when people say, 'Oh, the chips are cold, the fish was horrible, it doesn't taste right', it's all a load of cobblers because every day, everything is sourced fresh."
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