McDonald’s customer disgusted after finding ‘furry’ mould in cheeseburger bun

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A McDonald's customer was left "disgusted" after finding "furry" mould in her cheeseburger.

Helena Green and her husband, from Queniborough, Leicestershire, took their two-year-old daughter to their local McDonald's branch in Thurmaston before making the trip to see relatives on Friday, December 30.

After collecting their order for a box of 20 chicken nuggets and a cheeseburger meal, the family parked up away from the retail park to enjoy their food – but got more than they bargained for, reports LeicestershireLive.

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Whilst tucking into their meal, Helena turned round to check on their daughter, who was sat in the back of the car. It was only on turning back to her food that she noticed what she could only describe as "blue plastic baked into the dough".

She said: "When I turned back around I could see something sky blue on the dashboard. I lifted the top half of the bun and was so disgusted. I had already bitten into the burger and was convinced I must have eaten some of it.

"I did get poorly a short while after. But, of course, while I can't prove it was over the food – I wouldn't be surprised if it was."

Helena was appalled at the "furry" addition to her burger and placed it in a ziplock bag before making a formal complaint to McDonald's once the New Year celebrations were over. She claims the burger is still in the same condition and has not decomposed.

"The burger looks exactly the same. It's gross. It hasn't even decomposed," she said. "They offered me some vouchers as a token of goodwill, but I found it insulting and this still doesn't speak to their hygiene standards.

"We rarely visit McDonald's as it is – and after that experience we're not visiting ever again."

A McDonald's spoeksperson told the Daily Star: “Food quality is of the utmost importance to us and we place great emphasis on quality control, following rigorous standards to avoid any imperfections. We are sorry to hear that we fell short of these on this occasion.

"We understand the customer has been liaising with our Customer Services Team who have asked for the item to be sent back to us so that we can conduct a further investigation.”

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